hardwareWccftech · Tue Oct 20 2026

Zephyrus G14 Owner Claims ASUS Removed One Of The 16GB RAM Sticks When Gaming Laptop Was Sent For An RMA, Says Company Isn’t Acknowledging The Extra Installed Memory

An ASUS customer living in the Netherlands obtained an extended warranty for his 2023 ROG Zephyrus G14 gaming laptop, with the configuration comprising 32GB of RAM. However, after the machine returned from an RMA service involving a motherboard replacement, the owner claims that only one of the RAM sticks was sent back, strongly hinting that ASUS was behind the theft. Even if theft was involved, Zephyrus G14 owner doesn’t have proof that the gaming laptop had 32GB of RAM sticks installed before being sent out for an RMA An image shared by Redditor “u/Thriceinabluemoon” below shows that the Zep

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Gaming hardware news. Interesting if you’re shopping for or upgrading a PC; you don’t need to act on it. Relevant to: PC.

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